ITIL Foundation Training in Chennai

ITIL foundation training in Chennai from Payilagam will prepare you to align your business needs with your IT services and to take up ITIL certification. Information Technology Infrastructure Library (ITIL) is a set of best practices that guide to provide quality IT services. ITIL is the best practices in IT service management. If you are working in an environment where IT services is a core competency, this course is designed for you. Anyone looking for higher lever certifications in ITIL must complete ITIL foundation first. At Payilagam, you will understand and learn the basic IT service management principles and best practices. Our ITIL foundation training will empower you to improving the maturity of an IT organization. An ITIL Foundation certified professional can find suitable job opportunities in any IT organization.

ITIL Foundation Training in Chennai – Course Syllabus

Chapter 1 : Service Management as a practice

The purpose of this unit is to help the candidates define Service and to comprehend and explain the concept of service Management as a practice.

Chapter 2 : Service Life cycle Phases => Service Strategy

This unit is to help the candidates understand how the service strategy contribute to the service life cycle, to explain the high level objective, scope, basic concepts and in processes

  • Service Portfolio Management
  • Business Relationship Management
  • Demand Management
  • Financial Management

Chapter 3 : Service Life Cycle Phase => Service Design

This unit is to help the candidates understand how the service Design contribute to the service life cycle, to explain the high level objective, scope, basic concepts and in processes

  • Design Coordinator
  • Availability Management
  • Capacity Management
  • Security Management
  • IT Service Continuity Management
  • Service Catalog Management
  • Service Level Management
  • Supplier Management

Chapter 4 : Service Life Cycle Phase => Service Transtition

This unit is to help the candidates understand how the service Transition contribute to the service life cycle, to explain the high level objective, scope, basic concepts and in processes

  • Transition, Planning & Support Management
  • Release & Deployment Management
  • Change Management
  • Service Asset & Configuration Management
  • Knowledge Management

Chapter 5 : Service Life Cycle Phase => Service Operation

This unit is to help the candidates understand how the service Transition contribute to the service life cycle, to explain the high level objective, scope, basic concepts and processes in Service Operations

  • Incident Management
  • Problem Management
  • Access Management
  • Event Management
  • Service Request Fulfillment

Functions in Service Operation

  • Service Request Fulfillment
  • Service Desk Function
  • Application Management Function
  • Technical Management Function
  • IT Continuity Management Function
  • IT Operations control
  • Facility Management Function

Chapter 6 : Service Life Cycle Phase => Continual Service Improvement

This unit is to help the candidates understand how the Continual Service Improvement contribute to the service life cycle, to explain the high level objective, scope, basic concepts and processes in Continual Service Improvement

  • 7 step Service Improvement Process

Chapter 7 : Technical & Architecture

This unit is to help the candidates understand how the Technology and Architecture Contribute to the service Lifecycle.

Chapter 8 : Complementary & Web based Guidance

This unit is to help the candidates understand the concept of ITIL Complementary Guidance and ITIL Web based Guidance.

Chapter 9 : Qualification Schemes

This unit is to help the candidates understand how the latest ITIL Qualification scheme and how to achieve ITIL Expert certification.

Our Other Services

Payilagam is committed to make you complete Professional. We offer many value added services to groom you as a top notch IT professional. We provide more than just a software course!

Mock Interview

service-tab-imgPayilagam understands how important placement is for you. We give you an opportunity to practice your interview and receive the feedback from experts. Our Mock interviews are simulation of actual interviews. We help you to prepare yourself for the actual interview. Technical and HR Mock Interviews are conducted in Payilagam by Professionals who are part of Interview Panels in their Organizations. Our mock interviews allow you to gain experience and practice answering questions similar to the ones asked during the interview.

Aptitude Session

service-tab-imgAptitude test is the proven technique used by many organizations to find the real talents. Aptitude test is the first round on interviews, used by many organizations to filter the candidates. Aptitude tests are used to assess the logical reasoning and thinking performance of the candidates. At Payilagam, we form groups to practice aptitude tests and we teach you the easy and efficient ways to solve problems.

Group Discussion

service-tab-imgGroup Discussion is used to evaluate candidate’s communication skills, interpersonal skills and ability to work in a team. It is also used as a method to filter candidates when there is large number of candidates turned out to the interview than the expected. Payilagam knows crucial role of communication skills in getting job. So, we conduct regular group discussions and provide tips to conquer in group discussions.

Resume Preperation

service-tab-imgResume is more than data. It is trailer that communicates the employer why you are the best candidate. A good resume will ace your chance of getting the job you need. Being in industry for several years, we know how to make your resume the best. We help you to craft personalized, highly professional resumes and fine tune your resume. We assist you to prepare a resume that attracts employers.

Expert Session

service-tab-imgJust a technical or computer course will not make you a complete Professional. A Software Professional should be abreast of what is happening in the industry. We take an extra mile and bring Specialists, Techies and arrange Expert Sessions for our trainees. Yes, we deliver more than you expect from us!

Why Choose Us

  • IT Professionals as Trainers
  • Excellent Placement Assistance
  • Free Demo Class
  • Individual focus
  • Exceptional Lab facility

What Trainees’ Say

  • Karthik on Infrastructure Training

    Hi friends my self is karthik.i am completed B.E in Electronics and communication Engineering.I have 3+ experience in IT support feild.But my knowledge is only desktop level in IT infrastructure.so i think for server Administration course.Immediately searching a good training center at Velachery in Chennai.It name as PAYILAGAM SOFTWARE TRAINING CENTER. It is Reviews and feedback is good.Then i spoke with Mr.Manikandan.He is good person.I have joined in System Administration like this course for Linux,Windows,VMWare,and networking.It is good package for this course.My trainer name is Mr.Pradeep.He is good knowledge person and help for my life.Payilagm infrastructure is very good.It contains like as individual lab and Realtime study materials.All these progam is used my carreer.Thanks to all my Payilagam staffs and friends.

  • Sathish on Linux Training

    Hi, Iam Sathish Kumar. I have compeleted M.C.A in A.R.S college of Engineering which is situated in Marimalai Nagar, chennai.Iam doing courses on Linux infrastructure in Payilagam. My Trainer name is Mr.Pradeep, he is an excellent humanbeing who give us practical and Theory knowledge on linux. He give us training on troubleshooting real time scenerio and impart the knowledge on resolving the issues. Further, Payilagam provides us not only technical knowledge they impart training on communication skills presided by Mr.Muthu. Moreover, they conduct session like how to face the interview's and they use to invite people from IT firm's to impart their knowledge to us

  • Robin on Linux Training

    Hi This is Robin. I am coming from sivagangai.I have completed BE.CSE.Now I am doing LINUX course in payilagam.My Trainer name is Mr.Pradeep.He is very good and knowledgeable trainer.He was given more real time examples.At the starting stage I haven’t knowledge about linux.Now I know Redhat,virtualization,and networking basics.so very thanks to pradeep and Payilagam.And I attended the weekend class,the trainer name is Muthu.he is very good trainer.He teached good communication and he given more practice.And now I will say about Payilagam.This institute is very good place for learning.Finally i got offer from Pace automation limited.Thanks to PAYILAGAM and Manikandan.

  • Shanthana Moorthy on Linux Training

    Hai ,My name is shanthanamoorthy.coming from sattur.I'm completed diploma electronics and communication engineering at 2013. I'm learned linux course in payilagam.My trainer is pradeep.My trainer was realtime worker.He is well trained to me and he is way of approach is very good.he is well knowledge.session is interactive and realtime.i used weekend class ,very useful session for me.then spoken class is very good.Muthu ,he is spoken class trainer.he is teached very useful me. i'm telling about payilagam .this centre is very good and freedom And they gave me more other knlowledge

  • Praveen on Linux Training

    I am Praveenkumar and I got the offer from Tata Consultancy Service as a Linux Administrator. I have completed the Linux (Redhat) Course and my trainer is Pradeep , he teaches from basics and trained everything in real-time environment and Payilagam arranged the Mock Interview session and weekend session, its helpful to clear my interview rounds. In my carrier payilagam is also help to changed my job field into Information Technology. Thanks to Pradeep and manikandan.

  • Gopi on Linux Training Training

    myself gopi from sholinganallur , i joined linux training course . my trainer was pradeep kumar , the training sessions was interactive and realtime , i could ask all my doubts to the trainer , yeah weekend sessions was very useful to me , the trainer explains on that sessions how to behave in industries and how to improve our communication skills and so on . the payilagam is a good center to improve our knowledge and they shows a way to placed in industries

  • Revathy Prajol on Linux Training

    Hi, I Am Revathy Prajol doing my final year in [I.T]. I did my RHCE course in this institute. Actually I wanted to know about Linux and how it differs from windows so I planned to join Linux course. This institute provided me a good environment to learn and immense knowledge regarding Linux. The classes are interactive and real time. They are giving interview based training too. They always ask feedback about the class and implement it immediately. This institute helps us to groom our ability. I wish Payilagam to continue their achievements and bring out their students ability make them successful in life. Thank you all.

  • Sivaganesh Raman on Weblogic Training

    Payilagam - Good Software Training institute for all... Run by a professionals. I would like to thank Mr. Manikandan, Director at Payilagam who gave me the opportunity to join @ Payilagam. All the trainers are Real time experienced software professionals. The training fee also very affordable here compare to other centers as my knowledge. About my training - Mr.Meshach (Linux) - A Good experienced professional guy and his Training was clear and detailed.I like his style of teaching and the quality of training was excellent. Mr.Selvam (Weblogic/Middleware, Apache) - A very patience person and who trained me the subject very well, He cleared my doubts(end to end) when ever i asked him... He taught me a real time process and spent more time. He provide me a good material too... and his way of teaching is very easy to understand my subject. And finally i would like to thank for Both Trainers Mr.Meshach and Mr.Selvam. ALL THE VERY BEST PAYILAGAM.